Terms and Conditions

1. Introduction

Welcome to Webtract Ltd. These Terms and Conditions govern your use of our website and the purchase of products and services through our platform. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

2. Definitions

In these Terms and Conditions:

• “We,” “us,” “our,” and “Webtract Ltd” refer to the company Webtract Ltd.
• “You” and “your” refer to the user or customer of our website.
• “Website” refers to our e-commerce site located at www.webtract.co.uk
• “Products” refer to any items or goods available for purchase on our website.
• “Services” refer to any services offered on our website.
• “Platforms” refer to our sales platforms which may include third party sites.

3. Eligibility

To be eligible to use our website and make purchases, you must:

• Be at least 18 years old or have the permission and supervision of a parent or legal guardian.
• Have the legal capacity to enter into binding contracts.
• Ensure that all information you provide to us is accurate, current, and complete.

4. Account Registration

4.1. Account Creation To access certain features of our platform, you will need to register for an account. You agree to provide accurate and complete information during the registration process and to update such information as necessary to keep it accurate and complete.

4.2. Account Security You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account.

5. Orders and Payments

5.1. Order Acceptance All orders placed through our website and platforms are subject to acceptance by Webtract Ltd. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product or service, or any other issue.

5.2. Pricing All prices on our website and platforms are presented in various currencies (platform dependant) and are subject to change without notice. Prices do not include applicable taxes or shipping charges, which will be added to your total purchase price.

5.3. Payment Methods We accept various payment methods depending on the platform of use, including but not limited to credit cards, debit cards, and PayPal. By providing payment information, you represent and warrant that you are authorized to use the payment method.

5.4. Billing Information You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment method details, so that we can complete your transactions and contact you as needed.

6. Shipping and Delivery

6.1. Shipping Policy We will ship products to the address you provide during the checkout process. Shipping and delivery times are estimates and cannot be guaranteed. We are not responsible for any delays in shipping or delivery caused by circumstances beyond our control.

7. Returns and Refunds

7.1. Return Policy We want you to be satisfied with your purchase. If you are not completely satisfied, please talk to our team. With digital products and services we do not offer refunds.

7.2. Refunds In the case of a refund we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain number of days.

8. Intellectual Property

8.1. Ownership All content on our website, including text, graphics, logos, images, and software, is the property of Webtract Ltd or its content suppliers and is protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

We reserve the rights over all of our designs and are entitled to resell the templates to other customers, whether copywritten or covered by copyright laws or not.

8.2. License We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal and non-commercial purposes. You may not use any content from our website for commercial purposes without obtaining a license from us.

9. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Using our website for any illegal purpose or in violation of any local, state, national, or international law.
• Hacking, cracking, or otherwise attempting to gain unauthorized access to our website, accounts, computer systems, or networks.
• Interfering with the proper functioning of our website, including by using viruses, bots, worms, or other harmful code.
• Engaging in any activity that disrupts or interferes with our website or the servers and networks that host our website.
• Using our website to harass, abuse, or harm another person.
• Impersonating any person or entity or misrepresenting your affiliation with any person or entity.

10. Disclaimer of Warranties

Our website and all products and services offered through it are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that our website will be uninterrupted or error-free, that defects will be corrected, or that our website is free of viruses or other harmful components.

11. Limitation of Liability

To the fullest extent permitted by law, Webtract Ltd and its officers, directors, employees, agents, licensors, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use of or inability to use our website or products.
• Any unauthorized access to or use of our servers and/or any personal information stored therein.
• Any interruption or cessation of transmission to or from our website.
• Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party.
• Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through our website.

12. Indemnification

You agree to indemnify, defend, and hold harmless Webtract Ltd and its officers, directors, employees, agents, licensors, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that such parties may incur as a result of or arising from your (or anyone using your account’s) violation of these Terms and Conditions or any applicable law, or the use of or access to our website, products, or services.

13. Termination

We may terminate or suspend your access to our website and/or your account at any time, without prior notice or liability, for any reason whatsoever, including but not limited to a breach of these Terms and Conditions. Upon termination, your right to use our website will immediately cease. If you wish to terminate your account, you may simply discontinue using our website or speak with one of the team on closing your account. To terminate your account, we require 30days notice or one billing cycle.

14. Governing Law

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the England. Any legal action or proceeding arising under these Terms and Conditions shall be brought exclusively in the courts located in England, and the parties hereby irrevocably consent to the personal jurisdiction and venue therein.

15. Dispute Resolution

15.1. Negotiation In the event of a dispute arising out of or relating to these Terms and Conditions, you agree to first attempt to negotiate the dispute informally with us for at least 30 days before initiating any legal action.

15.2. Arbitration If the dispute cannot be resolved through negotiation, it shall be settled by binding arbitration in accordance with the rules of London Court of International Arbitration (LCIA) in London. The arbitrator’s decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

16. Changes to Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our website after any revisions become effective, you agree to be bound by the revised terms.

17. Miscellaneous

17.1. Severability If any provision of these Terms and Conditions is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

17.2. Entire Agreement These Terms and Conditions, along with our Privacy Policy, constitute the entire agreement between you and Webtract Ltd regarding the use of our website and supersede any prior or contemporaneous understandings and agreements between you and us relating thereto.

17.3. Waiver No waiver by Webtract Ltd of any term or condition set forth in these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Webtract Ltd to assert a right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.

17.4. Assignment You may not assign or transfer any of your rights or obligations under these Terms and Conditions without our prior written consent. We may assign or transfer any or all of our rights and obligations under these Terms and Conditions to any third party at our discretion.

17.5. Headings The section headings in these Terms and Conditions are for convenience only and have no legal or contractual effect.

18 Ownership of Login Details

18.1. Retention of Login Details For the purpose of providing our services, we may use external software and access chargeable products to create and maintain your website. In such cases, Webtract Ltd retains ownership of the login details for these accounts until all outstanding payments for our services have been fully settled.

18.2. Non-Disclosure of Login Details Until full payment is received, we reserve the right not to disclose these login details to you. This measure ensures the security and integrity of the services provided and protects against any unauthorized access or modifications.

18.3. Post-Payment Access Upon confirmation of full payment, ownership and access to all relevant login details will be transferred to you. We will provide you with all necessary information to take control of the accounts associated with your website.

18.4. Client Responsibilities It is your responsibility to ensure timely payment for the services rendered. Failure to settle payments as agreed may result in restricted access to certain features or functionalities of your website until the account is settled.

By using our services, you acknowledge and agree to these terms regarding the retention and non-disclosure of login details

20. Copyright and Intellectual Property 

20.1. Client-Provided Content If you provide us with any images, videos, graphics, or other media (collectively, “Client-Provided Content”) for use on your website, blog, social media, or other platforms, you warrant that you have the necessary rights, licenses, and permissions to use such content. Webtract Ltd will not be liable for any copyright infringements or legal issues arising from the use of Client-Provided Content.

20.2. Liability for Client-Provided Content You agree to indemnify and hold harmless Webtract Ltd, its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising out of or related to any copyright infringement or other legal issues resulting from the use of Client-Provided Content.

20.3. Company-Sourced Content Webtract Ltd is responsible for ensuring that any images, videos, graphics, or other media we source and upload on your behalf are properly licensed and free of copyright infringements. We will be liable for any legal issues arising from the use of such company-sourced content.

20.4. Review and Approval It is your responsibility to review and approve all content, including Client-Provided Content and company-sourced content, before it is published. By approving any content, you accept responsibility for its use and any potential legal issues that may arise.

20.5. Notification of Infringements If you become aware of any potential copyright infringements or legal issues related to the content on your website, blog, social media, or other platforms, you must notify Webtract Ltd immediately so that appropriate action can be taken.

21. Design & Print Services

21.1. Digital Templates When you purchase a digital template from Webtract Ltd, you are responsible for applying your own colors, logo, and text. As you will be sourcing the printing of these templates yourself, Webtract Ltd is not responsible for the final printed product. This includes any issues related to print quality, color accuracy, or any other discrepancies between the digital template and the printed product.

21.2. Outsourced Printing and Fulfillment In cases where Webtract Ltd outsources printing and fulfillment services for your order, we act as an intermediary between you and the third-party printing and fulfillment provider. While we strive to work with reputable providers, Webtract Ltd cannot be held responsible for the fulfillment of your order. This includes, but is not limited to, issues related to print quality, delivery times, and order accuracy.

21.3. Quality Assurance While Webtract Ltd makes every effort to ensure that our digital templates and designs meet high standards of quality, we cannot guarantee the quality of the final printed product when printed by third parties. It is your responsibility to verify the quality and accuracy of the final product with the printing provider.

21.4. Liability Limitation You agree to indemnify and hold harmless Webtract Ltd from any claims, damages, losses, or expenses (including legal fees) arising out of or related to the final printed product, whether you source the printing yourself or it is fulfilled by a third-party provider.

By using our design and print services, you acknowledge and agree to these terms regarding responsibility for the final product.

22. Reselling of Templated Designs

22.1. Prohibition on Reselling
All digital templates and designs provided by Webtract Ltd are for personal or business use only and may not be resold, redistributed, or used for commercial purposes by other designers or third parties. You are not permitted to buy our digital templates and resell them as your own to end users.

22.2. Licensing
When you purchase a digital template from Webtract Ltd, you are granted a non-exclusive, non-transferable, and revocable license to use the template solely for your personal or business projects. This license does not include the right to resell, sublicense, or distribute the templates to any third party.

22.3. Enforcement
Webtract Ltd reserves the right to take legal action against any individual or entity found to be in violation of this clause. This includes, but is not limited to, seeking damages, issuing cease and desist orders, and pursuing any other legal remedies available.

22.4. Reporting Violations
If you become aware of any violations of this clause, including the unauthorized reselling or distribution of our templated designs, you must notify Webtract Ltd immediately. We will investigate and take appropriate action as necessary.

By purchasing and using our digital templates and designs, you acknowledge and agree to these terms regarding the prohibition of reselling our templated designs.

23. Contact Information

If you have any questions about these Terms and Conditions, please contact us using our website contact form

Thank you for choosing Webtract Ltd. We appreciate your business and look forward to serving you.

Privacy Policy

1. Introduction

Webtract Ltd (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.webtract.co.uk), purchase our products or services, or interact with us in other ways. By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you use our website, we may collect the following personal information:

• Name
• Email address
• Postal address
• Phone number
• Payment information (e.g., credit card details)
• Other information you provide to us voluntarily

2.2 Non-Personal Information

We may also collect non-personal information about your interactions with our website, such as:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages you visit on our website
• Time and date of your visit
• Time spent on those pages

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our website and services
• To process and fulfil your orders
• To communicate with you, including responding to your enquiries and providing customer support
• To send you marketing and promotional materials (you may opt-out at any time)
• To improve our website and services
• To monitor and analyse usage and trends to improve your experience
• To detect, prevent, and address technical issues
• To comply with legal obligations

4. How We Share Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, marketing and freelancers or other third parties we may work with to complete your projects.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Protection of Rights: We may disclose your information to protect and defend our rights, property, or safety, or that of our customers or others.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

5.1 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems.
• Performance Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Functional Cookies: These cookies enable the website to provide enhanced functionality and personalisation.
• Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant ads on other sites.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request copies of your personal information.
• Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• Erasure: You have the right to request that we erase your personal information, under certain conditions.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Data Portability: You have the right to request that we transfer your personal information to another organisation, or directly to you, under certain conditions.
• Objection to Processing: You have the right to object to our processing of your personal information, under certain conditions.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within 60 days.

9. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children under 18 without verification of parental consent, we take steps to remove that information from our servers.

10. International Data Transfers

Your information, including personal information, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including personal information, to the United Kingdom and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

11. Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site and will be subject to their privacy policy, terms of use and conditions whilst Webtract Ltd cannot be held responsible for your data there onwards.